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"Vendég vagyok!"-turisztikai megfigyelések szakmai..
"Vendég vagyok!"-turisztikai megfigyelések szakmai szempontokkal
Start date: Jul 1, 2014,
End date: Jun 30, 2015
PROJECT
FINISHED
The main target of Comenius Economic Secondary and Technical School is to develop its training in the field of tourism with foreign internship, and to build the experience they gain through the mobility programme in the training system of the institution.
The participants of the programme do a 2-year training in the field of tourism, where they learn the trade of Tourist guide (National List of Trade: 5481201) and Tourism Organiser and Operator (National List of Trade: 5481203). Due to the high rate of seasonality the school in Székesfehérvár cannot guarantee the continuous practical training in Hungary, furthermore the low number of touristic agencies and tour operators as well as the low number of all-the-year round open hotels give less opportunity for students to take part in practical training inland.
The missing practical skills and knowledge cannot be acquired within school workshops, it can be obtained during special situations which occur at the workplaces.
As long as they cannot acquire the practical skills during the school years, they will face the burdens of the special tasks after getting into their first place of work. This gap is bridged over by the foreign placements, where at the high standard hotels they have the chance to take part in organising programmes, in selling services, working as a restaurant hostess, animators or as a tourist guide trainee. The managers of the receiving hotels collected information about the Hungarian trainings already in 2010, and we set up the foreign internship of year 2011/2012/2013/2014 accordingly. Taking into account the experiences of the project, the internship will be based on the Hungarian training in the future too, with the help of this we will contribute to the personal, professional and language development of the trainees.
Thank to the cooperation with our foreign partners, the evaluation of the skills and knowledge acquired abroad will be built into the evaluation system of the Hungarian institution, and the students will be given permission not to attend certain classes. After returning home the competences of trainees will be assessed and the extent of the exemption will be defined.
Our programmes organised in former years also proved that the knowledge and practical skills of students - who really want to develop – have increased, their problem-solving skills have advanced, their language skills improved furthermore they managed to pass language exams and their communication skills got even better.
The receiving hotels in Cyprus can be found in the most favoured touristic areas. Ayia Napa and Limassol receive over 10 000 visitors from all over the world. Thank to the positive opinions about students who took part in foreign internship in former years, the hotels in Cyprus continue to receive Hungarian trainees, and they plan to expand this cooperation. The parties in Cyprus undertake to provide practical training for students at the hotel reception, in the concierge office, in the restaurant, where trainees have the chance to develop their professional and language skills and to take part in a training which is adjusted to the Hungarian training system.
For the Hungarian trainees it is an important task – besides their everyday duties to observe the different trends of hospitality, sales methods and techniques, novices of organizing events and the new trends in marketing. So that they would be able to observe these areas their teachers help them to prepare for these activities and the work diary they have to complete while abroad is supplemented with extra documentation („I’m a guest”) With this they call the trainees’ attention how the high standard service can be made up with creative ideas to make it even more attractive for visitors with great expectations who have more and more requirements in return of their money.
Mobilities start in July 2014 and in spring of 2015, so students selected can spend their obligatory practice officially abroad and not inland.
The teaching staff stated that for the selected trainees the absences due to foreign internship do not hinder them in their studies and they can easily catch up with the others.