Interaction between people is a key success factor in any form of work. Mutual understanding among the staff involved in a work process provides common ground for effective interaction and resolving of unforeseen contingencies. In today's highly specialized labour world this common ground cannot be assumed.Enabling people to resolve their issues in interaction is an important factor for worker satisfaction and motivation. The ability to articulate problematic situations, however, is not necessarily given. Facilitation of these processes is a core task for operations managers. Qualifying operations managers to recognize and resolve contingencies within their team of co-workers thus is an educational task in vocational training.The project aims at transferring a specific didactical method and two innovative tools to build competency to fulfill this task. Both tools support hands-on reflection of work and augment each other in the activities they support. They have already shown their practical applicability as an effective support measure in multiple practical vocational training scenarios.The main objective of the project is to transfer the existing educational training concept to different vocational training providers in different sectors. Transfer happens on multiple layers. First, VET providers will have two trainers educated in putting the educational concept to practice in specific use cases from the world of work in their sector and country. Second, in the course of educating the trainers, the concepts are transferred directly to workers from different sectors via pilot studies in the production and the healthcare sector. Finally, a model to transfer the training concept to other sectors will be developed based on empirical findings from the pilot studies. The immediate outcome of this project is a validated education concept adapted to and deployed in different sectors via the VET trainers. The concept is realized in the form of workshops offered to companies by vocational training providers. The tools necessary to support the workshop are either provided by the innovation partners or are adapted and built for the vocational training partners during or after the project, making use of existing technical infrastructure.