ADD ME! is a pan European network bringing together into a common framework and learning environment – by means of a community of practice- the different social and institutional organisations that support or can support disadvantaged groups in becoming major beneficiaries of public services to which they are entitled. In this context, three main groups of people are being addressed:a) elderly poor and retired seniors;b) youngsters not in education, employment and training (NEET), and non-EU teenagers that are integrating into a local community with their families or by themselves;c) individual civil servants from small or medium size local governments, mainly those administrations that do not pertain to large metropolitan areas and suffer the digital divide.The ADD ME! network is formed by a relevant number of organisations from 8 European countries interested in building a strong network to empower organisations working on daily basis with disadvantaged groups in the use of government services that make use of the information and communication technologies.The community of practice being launched by the network is open to social and institutional intermediaries, such as: the different levels of administrations, especially those acting locally (where near 70% of the eGovernment services are provided); NGOs, associations, labour unions and other social organisations and institutions supporting disadvantaged groups (like foundations and charities); as well as private institutions willing to support social inclusion programmes. The strategy of the network is most flexible and multi-channelling, taking into account that intermediaries use and combine different ways to approach public and local services: from more traditional channels as face to face, telephone and post to more innovative ICT enabled services like the web, tele-kiosks, mobile phones and inter-active TV, etc.