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Rapprochement between East and West via language : The partners in the project “new forms of communication in trade”, five vocational training colleges in Hungary, the Netherlands, Germany and Romania, have developed a new audio-lexical method for learning foreign languages, in this case, commercial Dutch and German. In addition to the improvement in the mobility prospects of the budding commerci ...

Training in customer-oriented telephone skills : This project centres on a training course in telephone communication skills. It comprises both a CBT program and handbook. Theoretical explanations and practical exercises are used to improve communication skills in the participant's mother tongue and to teach new verbal strategies, which are ideal for customer-oriented telephone conversations in al ...