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- Europe towards City Innovation Hubs
  
  Written by Matteo Satta EU funding has always helped cities support their innovation processes, particularly on digital transformation and environment, but the approach is now moving toward a new ambitious […]
- Mistakes that Cities Should Be Avoiding in EU Projects
  
  By Matteo Satta Nowadays, we are seeing an increasing trend of people requesting to lower taxes and, as a result, public budgets. This leads many cities to try to find […]
- How a city can boost your Smart City project
  
  By Matteo Satta The commission has been heavily investing in pilot Smart City projects for a long time, but you may often have R&D or innovation projects pretending to have […]
- How to involve a city in your project? Here are a few tips.
  
  Article written by Matteo Satta (Smart) City projects are more and more funded by the European Commission, but consortia often struggle to get cities on board or really engage them. […]
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1 European Projects Found

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CONTAKT - Call Centre Training and Knowledge Transfer

The CONTAKT project aims to enhance the skill levels of call centre personnel, thus increasing operational value, encouraging positive perception, reducing off-shoring and improving upon the competitiveness of call centres. Project partners will initially undergo a comparative literature search across the participating partner countries, with regard to market and training issues for call centres. ...

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