"The CITYLOG project proposal aims at increasing the sustainability and the efficiency of urban delivery of goods by means of an adaptive and integrated mission management and innovative vehicle solutions. Three action domains have been identified to improve today’s city logistic system: - logistic-oriented telematic services are expected to give a decisive contribution to improve mission planning processes by utilising optimized routing and drivers’ support systems. Towards the final customers, tracking and communication capabilities need to be deployed to reduce the number of unsuccessful deliveries; - vehicle technologies represent a key factor to increase the operational flexibility of lorries and vans. It means that the vehicles shall be able to support different mission profiles, and thus reduce the number of vehicles needed for the tasks. In other words, what should be achieved is the interoperability among the vehicles, especially in terms of load unit handling; - innovative load units need to be carefully designed to operate, similar to the vehicles, in different missions. Therefore, a re-configurable internal layout will enable different uses either as simple container or mobile pack station (BentoBox concept). In the latter case, the goal is the de-synchronization of the delivery process between operators and final customers in order to reduce the number of non-successful deliveries. The innovative approach of CITYLOG will lead to decrease the number of delivery vehicles and optimise the use of delivery trucks in urban areas, while resulting in an increased quality of services. From the logistics operator point of view the groundbreaking CITYLOG solutions and technologies are of highest interest due to the increased energy efficiency and quality of services."