To substantially reduce peak and overall demand for energy across EU social housing, the project will develop innovative energy awareness and management services EAS and EMS.The objective of the project is to enable sustained reductions in energy consumption across European social housing by providing usable ICT-based energy management and awareness services directly to tenants, by providing effective ICT monitoring and control of local power generation and the full heat delivery chain for district / building systems and by providing data in support of more targeted policy and investment decisions at national, regional and organisational level.In operational terms the consortium will carry out intensive work on optimising services for tenants and maximising their impact on energy behaviour. Service requirements will be investigated with tenants and staff and service prototypes based on initial use cases will be subject to user testing within the first year of the project. Results are used to finalise service design in a second iteration of use case definition and service specification lasting some 8 months, cumulating in implementation of operational services at all the 10 pilot sites. Pilots at all sites will operate for at least 14 months; lead sites will be identified to being operation early and provide example solutions to others.The consortium, led by government authorities and social housing providers, includes global players in electricity supply, smart metering and home / building automation and international players in building networks and tenant portals, working with local consultants and specialists to carry out all steps in the project service implementation process.