The project SAETO will develop a quality framework for self-assessment which is focused on the special needs of small ETO’s (Educational and Training Organisations), to serve the different customer groups such as internal and external trainers, teachers, apprentices or students. Moreover, SAETO, will be supported with available methods & tools of Continuous Improvement Process. The end products of SAETO will be used as an input for an ETO specific knowledge base of the GOA-Workbench, that is a support software for TQM (Total Quality Management) implementations that has been developed as part of the European Research Programme and which is licensed by EFQM(European Foundation for Quality Management). The methodology of technical adaptation which results in SAETO will follow the concept of rapid prototyping allowing a very early, hands on involvment of ETO as and users.The pedagogical aspects will follow the methodology of activating learning methods in the framework of a learning organisation approach and will utilise the potential provided by tools of ICT and e-learning.It takes into account that employees and the organisation as a whole are fostered to learn in order to improve their individual and organisational performance. Therefore, learning processes are conceived as processes based on existing experience and competence and oriented towards developing new competences of coping with organisational and human resources development needs, using a blended learning approach open to all combinations of participative learning methods and instruments available to the specific provider organisation. A multimedia tutorial will be developed to facilitate the implementation of the SAETO results by the ETO and users.