"Qualify for Quality" project is setting from the belief that the dynamics and the process of youth groups and young peoples' characteristics represents a base for tensions and conflicts development. In order to assure quality youth educational work, facilitators, leaders, trainers should be equipped with different skills and abilities for detecting and analyzing conflicts in this setting, as well as using different methods for transforming it. Acquiring alternative and effective instruments for dealing with these issues is necessary and represents a priority for youth workers in general andfacilitators, leaders, trainers, project coordinators in particular.The main goal of the project is to increase the quality of the youth work in general and in educational settings in particular.More specific objectives are:-to improve skills in using variety of non-formal education methods-to develop skills in using Social Theatre method in youth work and educational settings;» to increase the abilities of Conflict Analysis and introduce different methods for its execution;-to develop skills in using approaches of Conflict Transformation, with the special emphasis on transforming relationships;-to increase the awareness of non-violent approach in conflict transformation;-to improve the facilitation and mediation skills of the participants;-to improve the communication skills;-to empower the participants to use and adapt conflict transformation methods in youth work (with specific emphasis on educational settings);-to stimulate the participants to act as multipliers in their own organization and regions;-to introduce Youth in Action programme, as a great provider of educational opportunities.Training course -During the training course the participants will go through a process that will include non-formal education methods and principles, youth work and youth characteristics, conflicts in educational settings and methods and strategies of handling this type of conflicts: social theatre, conflict transformation, mediation, , non-violent approach, etc. The training will have a high level of practical approach, based on experiential learning and it will aim at empowering the participants to using these methods in their own realities and it will take place in March 2010 in Serbia.Target group includes 24 participants from programme and neighbouring countries; youth workers that are active in educational settings with young people: leading youth exchanges, workshops, trainings, youth camps, etc.The methods proposed for dealing with conflict situations are Social Theatre and Conflict Transformation