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Managing Quality of Adult Education in Europe

The majority of quality management systems originated within the private sector and target large business enterprises. As a result, there is a need for targeted quality management in the area of adult education which is often delivered to users by SMEs. This project will research existing quality management systems for adult education in the partner countries and will go on to develop a series of quality management indicators and assessment tools that are sensitive to the particular requirements of local users. Project partners will divide into groups for the development of the quality management indicators and assessment tools, for which a range of methods, including brainstorming and multimedia presentations, will be employed in the different partnership meetings. Once developed, the indicators and tools will be piloted in five of the partner countries with the draft products each being tested on two different organisations in each country. Reports will provide feedback on the success of the pilots and will inform any further development of the management indicators/assessment tools. The combined results will be integrated into a 'European Quality System' for adult education. Project outputs, namely the quality management system's indicators and assessment tools, will be summarised in a printed manual which will be made available in EN and in the languages of the partner countries. The quality management tool will also be available online and as a CD-Rom to interested adult education providers. The European Association for the Learning of Adults will be utilised for dissemination of the project's results, along with the Baltic Sea Academy Network for Adult Education to which a number of project partners belong.
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