Description In the last decade numerous dedicated ICT solutions have been developed to deliver services in support of sustainable independent living and the promotion of active ageing of older people. The research community has spent a lot of resources developing personalised solutions covering the different perspectives of the problem - societal, organisational and economic with different levels of success. The lacking flexibility of specific solutions to support a broad range of services needed by older individuals such as safety, mobility, reminders, home management, telehealth and telecare has resulted in expensive and complicated solutions, therefore limiting scale of deployment and investments. Building on the UniversAAL research project which was launched in 2010, REAAL aims to demonstrate the advantages of using open and flexible ICT solutions as basis for flexible and personalised delivery of a range of services needed for independent and active living of older people.The project will measure the return of investment based on pilot deployment of services to more than 7000 users across seven countries in Europe and will contribute to action group C2 (Independent Living) of the European Innovation Partnership on Active and Healthy Ageing (http://ec.europa.eu/active-healthy-ageing).