The 7.5-day-lasting international training course “COACH AT WORK!” targeted youth leaders and youth workers and aimed at raising their competences in communication and coaching, and thus the empowerment of young people. The event took place from April 9th – 17th of 2015 in Vienna, Austria. 30 participants from 14 partner organisations from 14 EU countries took part, together with 2 experienced trainers from Poland and Austria and two support staff. MAIN OBJECTIVES • to provide youth organizations with an understanding of the concept and practice of Coaching and Communication • to experiment different tools and exercises from Coaching and Communication field • to offer the tools and the understanding for using and improving different personal and organizational processes in connection with the training theme • to develop competences and abilities in communication, project management, team building • to use and improve non-formal education methods • to have a glimpse at intercultural learning with coaching and communication tools • to create an environment that would favour the organizational, professional and personal development of the partners working in education and volunteering field across Europe APPROACH AND METHODOLOGY The training course was based on the specific needs of the participants and was highly participatory. There were few frontal lectures, the main part of the training course was delivered in the form of practical sessions implemented by the participants in a learning-by-doing fashion. The trainers took care of creating a supportive and safe learning environment, where participants are encouraged and coached while mastering challenges that contribute to their personal, professional and organisational development. Special attention was paid to making the learning points of the training course relevant, sustainable and transferable, eg by giving ample room for reflection and assessment, by producing exhaustive documentation and by providing templates and guidance for tailor-made development and action plans. All issues were dealt with examples from, reference to and relevance for ERASMUS+ projects. ACHIEVEMENT, IMPACT, LONG-TERM BENEFITS The various stages of evaluation show that the learning objectives set for this training course have been met, as well as the strategic objectives. The envisaged competences have been built up, and follow-up activities have been planned. We are confident that the participants will implement and transfer their learning points as well as execute their follow-up plans and thus contribute to improve the pedagogic quality in youth work and to create more opportunities and better conditions for young people for active participation, emploaybility and entrepreneurship, among other supported/expressed by/in new ERASMUS+ projects. KEYWORDS/TAGS: Erasmus+, Youth in Action, quality in youth work, coaching, communication, empowerment, training course, active participation of young people, intercultural learning, non-formal education, learning to learn, social entrepreneurship, employment TIMETABLE OF COMPLETED ACITIVITIES: https://drive.google.com/folderview?id=0B5P-IBR1yf4iflI4TEVWMFVSYUhPYWxmOWZRNm1Wdi1kcUljUmVPRjNTc09QSjVFdzNTYVU&usp=sharing