The BESTFACT objective is to develop, disseminate and enhance the utilisation of best practices and innovations in freight logistics that contribute to meeting European transport policy objectives with regard to competitiveness and environmental impact.BESTFACT builds up on the work of BESTUFS, PROMIT and BESTLOG and integrates four interrelated areas of the key freight logistics challenges the European Union is confronted with and creates coherence with the key actions of the Freight Logistics Action Plan: urban freight, green corridors and co-modality, transport related environmental issues and eFreight.BESTFACT will establish a robust and replicable methodology for collecting and processing best practices. Best practice is understood as the combination of three dimensions: (1) the identification, evaluation and prioritising of relevant business cases. (2) the credible knowledge management of best practices and (3), the utilisation and implementation within existing or new industrial realities.The BESTFACT best practice methodology comprises a three-level approach that includes the set up of a comprehensive best practice inventory for which 160 cases will be analysed providing a general description. 60 in depth surveys will be made including a detailed analysis of the best practice cases. The development of best practices will be addressed in 5 best practice implementation actions stimulating modal shift on company or regional level, co-operation among stakeholders or the introduction of best practices into administrative procedures. Practical best practice handbooks as well as research and policy recommendations addressing new and additional policy tools will be provided. BESTFACT will organise 12 cluster workshops and 3 conferences. Furthermore, a comprehensive knowledge management will be established to enlarge the knowledge basis and simplifying access to best practice. BESTFACT will be a neutral and open platform for any interested party.