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Improving Social Services

Start date: Apr 28, 2011, End date: Apr 27, 2013,

To contribute to social development of St Petersburg, Imatra and Lappeenranta regions through improving access to on-line social services for Finnish and Russian citizens by developing and testing new customer friendly Web-based approach. Specific objectives: Revealing main factors affecting the access to social services and formal procedures provided for Finnish people in Russia and for Russians ...
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