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Model-Based Social Learning for Public Administrations (Learn PAd)

Start date: Feb 1, 2014, End date: Oct 31, 2016,

In modern society public administrations (PAs) are undergoing a transformation of their perceived role from controllers to proactive service providers, and are under pressure to constantly improve their service quality while coping with quickly changing context (changes in law and regulations, societal globalization, fast technology evolution) and decreasing budgets. Civil servants are challenged ...
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