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...tional modules (as produced by the various project partners) and further define procedures for the production of Teletraining materials.The project will develop an on-line showcase of 'best practice' distance-training modules and will produce and circulate a basic software programme for the assessment of customer satisfaction & individual product quality. Additional activity will allow for the exc ...

Breaking down barriers to understanding in public administration : The project aims to overcome communication problems between civil servants from different countries by creating language tools and vocabularies to facilitate understanding in a particular environment. This project started in 2000 and lasted 36 months.